Set the Client Portal Language in Sparkforge
Admins can set a default language for the Client Portal under Memberships > Client Portal > Settings > Language Settings, and individual users can override it on web or mobile from their account settings. Twelve languages are supported, with English as the fallback.
The Sparkforge Client Portal and Child App support 12 languages on both web and mobile. Admins can set a portal-wide default; users can override it from their own account settings.
Why this matters
- Non-English-speaking clients get a localized experience.
- Admins control the default seen on the login page and across the portal.
- Each user can still pick their own language on web or mobile.
- If nothing is selected, the portal defaults to English.
Set the portal default (admin)
- Open Memberships > Client Portal > Settings > Language Settings.
- Pick a language from the dropdown.
- Click Save.
The chosen language now appears on the login page and across the portal for any user who has not set their own preference.
Change language on the web (user)
- Log into the Client Portal directly or via Memberships > Client Portal.
- Click your logo in the top right and select Manage your Account.
- Open Language Settings and pick your preferred language.
Change language on mobile
- Tap Profile in the bottom navigation.
- Open Settings.
- Tap Language Settings.
- Pick the language and tap Save.
Supported languages
| Language | Region |
|---|---|
| German | DE |
| Spanish | ES |
| French (Canada) | CA |
| French (France) | FR |
| Dutch | NL |
| Portuguese (Portugal) | PT |
| Portuguese (Brazil) | BR |
| Italian | IT |
| Swedish | SE |
| Finnish | FI |
| Norwegian | NO |
English is the default fallback when nothing is selected at the admin or user level.
Frequently Asked Questions
Does the language change apply right away?
Yes. Once saved, the new language takes effect immediately on the next page load.
Can a user change languages more than once?
Yes. Users can change their language preference any time from account settings on web or mobile.
What happens if a string is not translated?
Untranslated strings fall back to English so the interface stays usable.
How do I set a default language for new users?
Open Memberships > Client Portal > Settings > Language Settings, choose a language, and click Save. The default applies to the login page and the portal for users who have not set their own preference.
Does mobile support the same languages as web?
Yes. All 12 supported languages work on both web and mobile.
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