How to Use the WordPress Plugin Troubleshooter in Sparkforge
The WordPress Plugin Troubleshooter in Sparkforge's Hosting Dashboard isolates faulty plugins by disabling and re-enabling them in batches. It runs even when the site is hitting a White Screen of Death.
The WordPress Plugin Troubleshooter is built into the Sparkforge hosting dashboard. It walks you through identifying the plugin causing site issues by disabling and re-enabling plugins in smart batches until the culprit is isolated, then lets you deactivate it with one click.
What it does
- Diagnoses plugin conflicts in batches instead of one at a time.
- Runs even during severe errors like the White Screen of Death.
- Lets you mark essential plugins so they stay active during testing.
- Deactivates the broken plugin with a single click once found.
How to run it
- Log into your sub-account.
- Go to Sites → WordPress.
- Find the WordPress site, then click Manage Website.
- In the top-right of the site manager, open the Quick actions dropdown.
- Click Troubleshoot site.
- In the Find issues panel, click Start the process.
- Select the plugins essential to your site's core functionality (these stay active during testing).
- Click Confirm plugins. The tool starts inspecting.
- When prompted, click Continue.
Reading the results
Broken plugins found
The tool shows the plugins it identified as the cause. Click Deactivate the plugin to apply the fix.
Issues fixed screen
After deactivation, the tool reloads the site and asks if everything is working:
- If yes, click Yes, it is fixed.
- If not, click Still broken to keep troubleshooting.
No plugin issues found
If the tool tested every active plugin without isolating one, you can either return to the dashboard or restart the process and adjust which plugins you marked essential.
Frequently Asked Questions
Does it work if my site is completely down?
Can I keep certain plugins from being disabled?
How does it identify the broken plugin?
Who is this designed for?
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