How to Use the WordPress Plugin Troubleshooter in Sparkforge

By Sparkforge Support Team ·Last reviewed May 3, 2026

The WordPress Plugin Troubleshooter in Sparkforge's Hosting Dashboard isolates faulty plugins by disabling and re-enabling them in batches. It runs even when the site is hitting a White Screen of Death.

The WordPress Plugin Troubleshooter is built into the Sparkforge hosting dashboard. It walks you through identifying the plugin causing site issues by disabling and re-enabling plugins in smart batches until the culprit is isolated, then lets you deactivate it with one click.

What it does

  • Diagnoses plugin conflicts in batches instead of one at a time.
  • Runs even during severe errors like the White Screen of Death.
  • Lets you mark essential plugins so they stay active during testing.
  • Deactivates the broken plugin with a single click once found.

How to run it

  1. Log into your sub-account.
  2. Go to Sites → WordPress.
  3. Find the WordPress site, then click Manage Website.
  4. In the top-right of the site manager, open the Quick actions dropdown.
  5. Click Troubleshoot site.
  6. In the Find issues panel, click Start the process.
  7. Select the plugins essential to your site's core functionality (these stay active during testing).
  8. Click Confirm plugins. The tool starts inspecting.
  9. When prompted, click Continue.

Reading the results

Broken plugins found

The tool shows the plugins it identified as the cause. Click Deactivate the plugin to apply the fix.

Issues fixed screen

After deactivation, the tool reloads the site and asks if everything is working:

  • If yes, click Yes, it is fixed.
  • If not, click Still broken to keep troubleshooting.

No plugin issues found

If the tool tested every active plugin without isolating one, you can either return to the dashboard or restart the process and adjust which plugins you marked essential.

Frequently Asked Questions

Does it work if my site is completely down?
Yes. The Troubleshooter is designed to run even during severe issues like the White Screen of Death.
Can I keep certain plugins from being disabled?
Yes. When the tool prompts you, mark the plugins essential to your site's core functionality. They remain active during testing.
How does it identify the broken plugin?
It iteratively disables and re-enables plugins in batches, watching for the change in site behavior that indicates the culprit.
Who is this designed for?
Agencies managing client sites, freelancers, and small business owners who need to recover a WordPress site without diving into wp-config or FTP.

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