Authorize Card Payments in Sparkforge Websites (V2)
On the V2 website builder, open the order form's product, scroll to Additional Options, set a Custom Authorization amount, and save. Sparkforge holds and refunds the amount to verify funds before the plan starts.
Card authorization on Sparkforge Version 2 websites verifies a customer's funds before their subscription or payment plan begins. Sparkforge places a hold for the authorize amount, then refunds it once approved.
If you're using Version 1 of the website builder, use the V1 instructions instead.
How authorization works
- Authorization is off by default — enable it per plan.
- Sparkforge debits the authorize amount, then credits it back after approval.
- Customers without sufficient funds can't complete the form.
- Trial days start as soon as the card is authorized.
- Refunds can take up to 5 business days to land back in the customer's account.
- Works only with Subscriptions and Payment plans.
For multi-plan order forms, repeat the setup for every plan you want to authorize.
Set up authorization (V2 websites)
- Open the website step containing the order form and click the three dots.
- Click Products. Add products first if none are attached.
- Click the Edit icon on the plan you want to authorize.
- Scroll to the bottom and expand Additional Options.
- In Custom Authorization, enter your amount.
- Click Save.
Amount rules
- Must be at least 1.
- Maximum two decimal places.
- Must be positive.
Frequently Asked Questions
What dollar amount should I authorize?
$1 is the common default. The amount is held and refunded, so a small value verifies funds without disrupting the customer.
Why doesn't authorization work on one-time products?
The flow is built around recurring billing. Subscriptions and Payment plans only — single-charge products process the full amount directly.
Will customers see the hold on their statement?
Yes. The authorization appears as a pending charge for the authorize amount, then drops off once Sparkforge issues the refund.
Can I disable authorization later?
Yes. Open the same plan, clear the Custom Authorization field, and save. New checkouts skip the hold.
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