Clear Company or Associated Contact Fields in Workflows
The Clear Fields of Company or Associated Contact action resets selected field values on a company record or every associated contact during a Company-based workflow run — useful for status resets and contract-end cleanup.
The Clear Fields of Company or Associated Contact action resets field values on a company record or its associated contacts inside a Company-based workflow. Use it to wipe stale phone numbers, drop tags, reset status fields, or clean up after lifecycle changes.
Where it lives
- Available only in Company-based workflows.
- To clear fields in Contact-based workflows, use Clear Associated Company Fields instead.
Configure the action
1. Pick the target object
- Company — clears fields on the current company record.
- Associated Contact — clears fields on every contact linked to that company.
2. Add fields to clear
- Pick one or more standard or custom fields from the dropdown.
- Click + Add Field to clear several at once.
3. Save the action
Click Save Action. When the workflow runs, the chosen fields reset on the target record(s).
What gets cleared
- Only the selected field values are reset — associations and related data stay intact.
- If no associated contacts exist when targeting Associated Contact, the action skips silently.
- If multiple associated contacts exist, every one of them gets the selected fields cleared.
Examples
Reset contact status when a company goes inactive
- Workflow type: Company-based
- Trigger: Company Changed → Status = Inactive
- Action: Clear Fields of Company or Associated Contact
- Target: Associated Contact
- Fields: Contact Status
When the company flips to Inactive, every linked contact’s status field empties out.
Clear company custom fields after contract expiry
- Workflow type: Company-based
- Trigger: Company Changed → Contract Expiry Date reached
- Action: Clear Fields of Company or Associated Contact
- Target: Company
- Fields: Renewal Date, Contract Value, Tier
When the expiration date passes, the workflow wipes those three fields on the company record.
Frequently Asked Questions
Does this action delete the contact or company?
What happens if a company has no associated contacts?
Can I use this action in a Contact-based workflow?
Will the action clear every contact linked to the company?
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